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True success means knowing there will always be another step to take. This journey highlights the pursuit of new challenges, meaningful accomplishments and a clear vision for what lies ahead.

Year 2025 will go down as a time when nearly every aspect of our organization leveled up. From key mission advances like the Clean Tech Accelerator Program and the Resource and Opportunity Centers, to retail experiences like Goodwill at the Trail and rePLAY, to operational innovation through new digital experiences and partnerships, new milestones were achieved across multiple strategic priorities.

Most significantly, these leaps forward didn’t occur simply because their time had come. They were willed into existence by a culture and a team of associates who maintain a tireless commitment to thinking beyond, taking new approaches and reaching higher.

In 2025, our progress translated into meaningful, real-world impact for the people and communities we serve — expanding opportunity, strengthening connection, and opening new pathways forward. We’re so grateful for the ingenuity, courage and deep commitment of our team driven by a shared purpose: to lift others up and reach these New Heights.

Jenny Gonzalez

Chair, Board of Directors

Patrick Michaels

President & CEO